Council planning permission
- Red line around all the application land
- 1:1250 location plan and 1:500 site plan
- North point and scale bar
- Licensed OS mapping with copyright notice
Used for
- Extensions
- Loft conversions
- LDCs
- New builds
- Dropped kerbs
Planning Maps UK
Site, Block & Location Plans from £7.95. Instant PDF & CAD.
Block Plans Location Plans Site Plans Rural Plans
Create site, location and block plans as PDF or CAD files using official Ordnance Survey MasterMap Topography data. Perfect for land registry and council applications.
MOBILE FRIENDLY
Acceptance Guarantee
If a planning authority flags a PlanningMapsUK map-preparation or compliance fault, we'll review it and correct the affected map free of charge.
North Point Scaled Bars OS Mapping Council & Land Reg Compliant
OS MasterMap Data 
Our data partners
Sharp vector plans, not fuzzy raster images
Every PlanningMapsUK PDF is drawn as vector linework, so buildings, boundaries and labels stay crisp however far you zoom or however large you print. Many plan providers sell flattened raster images that blur as soon as a planning officer zooms in.
Every plan carries its own proof
Planning officers, architects and neighbours can check a PlanningMapsUK plan in seconds, with no account and no phone call.
Scan the QR code on the plan
Every PDF we produce has its own QR code and short link, printed beside the scale bar.
See it's genuine, and the latest version
Our verify page confirms the site, scale, paper size and date, and flags it if a newer amended version exists.
Spot a resized copy at a glance
A 100 mm check line shows straight away if a plan was shrunk by "fit to page", so nobody measures from a copy that isn't to scale.
Land Registry & Council Planning Permission Compliant
Built on licensed Ordnance Survey MasterMap with the scale, north point and red edging both your council and HM Land Registry look for.
HM Land Registry
- Land edged or coloured in red
- 1:1250 urban or 1:2500 rural scale
- North point and stated scale
- Ordnance Survey base mapping
Used for
- Boundary changes
- Transfer of part
- Lease plans
- First registration
- Boundary agreements
What customers say about PlanningMapsUK
Honest feedback from people ordering planning maps, CAD plans, and boundary reports.
★★★★★
5.0 from 24 reviews
★★★★★
“Fantastic customer service over the phone, very helpful and efficient.”
★★★★★
“Very helpful”
★★★★★
“Quick response. Even made small alterations without quibble and good price too”
★★★★★
“Great site to use easy and really fast with everything I needed for my planning project”
★★★★★
“From the initial enquiry to delivery of map via email was just a few minutes”
★★★★★
“DXF Map great - couple of problems getting my Turbocad (2023( to accept importing it, had to get it converted on line to the common 2018 level.”
★★★★★
“The planning map bundle was delivered very quickly but initially missed an essential area of coverage. However this was corrected within a couple of hours. The plans were submitted to the council planning department and accepted.”
★★★★★
“Excellent & clear communications (mon-Fri). When additional assistance was needed with the accurate scaling and plotting of a site for TP1 the support team responded immediately. I gave the measurements and was provided with a pdf to scale with boundaries drawn & requested annotations clearly marked. Highly recommended”
★★★★★
“We generated our planning application via the Planning Portal, but then our local council asked for a 'Layout' or block plan, showing scale, paper size etc, before they would validate it. We thought we were going to have to pay for a professional but found this site online and it worked perfectly. Good choice of scales, based on OS maps, choice of position etc. We set up our plan, downloaded it, added a few labels, sent it in, and the council finally validated our application.”
Plans used by recognised places and organisations
We’ve worked with
- Marshmallow
- Carnaby Street
- Broadgate Circle
- NHS
- Bournemouth Pavilion
- Mersea Ferries
Featured in
The 3 Rules Planning Officers Check First
Most map rejections come down to red line errors, wrong scale, or unlicensed base mapping.
Choosing licensed os planning maps helps reduce preventable validation issues at upload stage.
Rule 1
Red Boundary Line
Your application site must be clearly edged in red and include all land needed for the proposal.
Rule 2
Correct Scale + North Point
Planning maps typically require 1:1250 and 1:500 outputs with a clear north indicator.
Rule 3
Licensed OS Data
Councils expect current Ordnance Survey MasterMap data with a valid license reference.
Current mapping source
Official Ordnance Survey MasterMap base mapping.
Planning-friendly outputs
PDF for submission and CAD for technical workflows.
Fast correction loop
Update boundaries quickly and regenerate when needed.
Watch PlanningMapsUK In Action
Easy OS Planning Maps in Seconds
Use our simple OS mapping software to search your address, set your boundary, choose your scale and purchase planning ready site and location plans in less than 60 seconds.
We provide OS planning maps for homeowners and professionals who need fast, council-ready outputs in PDF and CAD formats.
Site Plans at 1:200 & 1:500
Generate detailed block plans at 1:200 or 1:500 with licensed OS mapping and clear boundaries for submission-ready packs.
Location Plans at 1:1250 & 1:2500
Create compliant location plans at 1:1250 (2, 3, 4, or 5.1 ha), 1:2500 (10, 15, or 20 ha), or 1:5000 (50 ha and above), edit the red line boundary, and export council-ready PDF or CAD files.
Every Standard Planning Scale
All UK planning scales covered — 1:200, 1:500, 1:1250 and 1:2500 — on A4 or A3, portrait or landscape, in PDF or CAD.
Everything your planning application needs
UK councils require specific things on every site location plan. We build all of them in by default — so the map you download is council-ready the first time.
Red & Blue Line Boundaries
Draw a precise red line around the full application site (building, gardens, driveways and access to the public highway), and add a blue line for any other adjacent land you own.
Standard Metric Scales
1:1250 for urban sites, 1:2500 for rural context, plus 1:200 and 1:500 block plans — all printed correctly to A4 or A3 so the scale stays accurate.
North Arrow & Road Names
A clear north arrow and at least two named roads are included on every plan, helping the planning officer locate your site on the ground.
Surrounding Context
Enough surrounding buildings and boundaries are shown to clearly identify the site in its setting — never a cropped or zoomed-in fragment.
Official OS MasterMap Data
Up-to-date, fully licensed Ordnance Survey mapping. No Google Maps screenshots, no Land Registry title plans, no copyright issues.
OS Crown Copyright & Licence
Every plan displays the OS Crown Copyright acknowledgement and a valid licence number, exactly as planning authorities expect.
Want the full guide?
Read our complete 2026 UK planning application requirements breakdown.
A clear plan of your site
- Licensed Ordnance Survey MasterMap data
- Your site boundary shown at the scale you choose
- North point, scale bar and plan details included
Preview the map and check your boundary before you order.
Files for the way you work
- PDF plans to share or upload with an application
- Editable DWG and DXF mapping for design work
- Find and re-download past orders in My Plans
Buy UK Planning Maps - All Scales Available
Buy site, block, location or rural plans in colour or black and white using the Ordnance Survey MasterMap Topography Layer. Available as PDF and CAD files (DWG & DXF). Suitable for all users including planning applications and land registry compliant. Perfect for all UK applications in england, wales and scotland.
Planning Bundle
Bundle base price£31.95
A location plan and a detailed site plan together for your planning application.
1:1250 + 1:5002 A4 PDFsLocation + site plansColour or B&W
CAD maps
CAD from£14.95
Editable OS MasterMap linework or Colour Pop for your design workflow.
1:200–1:10000DWG + DXFLinework or colourFrom 0.1 ha
Find your format.
Choose the scale and coverage that fits your site.
1:200
Site plan
Close detail for a small site, extension, driveway or dropped kerb.
A4 PDF
from£7.95
1:500
Block plan
Show your property, nearby buildings, boundaries and access.
A4 PDF
from£14.95
1:1250
Location plan
Place an urban site among surrounding roads and neighbouring plots.
A4 PDF
from£20.50
1:2500
Rural plan
Include more surrounding land for rural and larger properties.
A4 PDF
from£59.95
1:5000
Large-area plan
Show an estate or extensive site and its wider setting.
A4 PDF
from£114.95
1:10000
Regional context plan
See a broad area around major land or infrastructure projects.
A4 PDF
from£394.95
Coverage ranges include available paper sizes and orientations. Starting prices are for the A4 portrait PDF pictured. CAD starts at 1:200 / 0.1 ha. Other sizes, coverage and optional add-ons are priced in the builder.
Explore every A4 sample and coverageExamples show King's College and the River Cam, Cambridge, and are marked EXAMPLE. On-screen previews are for comparison; purchased PDFs are supplied at print scale. © Crown copyright and database rights 2026 OS.
Available Plan Sizes & Print Options
Choose the right scale, paper size, and printed-copy option for your project. All plans are OS MasterMap® accredited.
A4 Standard Paper Size — Portrait
| Map Type | Scale | Coverage | Area | Price |
|---|---|---|---|---|
| Site Plan | 1:200 | 35m x 35m | 0.12 ha | £7.95 |
| Block Plan | 1:500 | 90m x 90m | 0.81 ha | £14.95 |
| Location Plan | 1:1250 | 141m x 141m | 2 ha | £20.50 |
| Location Plan | 1:1250 | 173m x 173m | 3 ha | £27.95 |
| Location Plan | 1:1250 | 200m x 200m | 4 ha | £33.95 |
| Location Plan | 1:1250 | 225m x 225m | 5.1 ha | £39.95 |
| Rural / Estate Plan | 1:2500 | 316m x 316m | 10 ha | £59.95 |
| Rural / Estate Plan | 1:2500 | 387m x 387m | 15 ha | £69.95 |
| Rural / Estate Plan | 1:2500 | 450m x 450m | 20 ha | £79.95 |
| Large Scale Location Plan | 1:5000 | 707m x 707m | 50 ha | £114.95 |
| Large Scale Location Plan | 1:5000 | 866m x 866m | 75 ha | £154.95 |
| Large Scale Location Plan | 1:5000 | 894m x 894m | 80 ha | £212.95 |
| Regional Context Plan | 1:10000 | 1789m x 1789m | 320 ha | £394.95 |
A4 Standard Paper Size — Landscape
| Map Type | Scale | Coverage | Area | Price |
|---|---|---|---|---|
| Site Plan | 1:200 | 50m x 22m | 0.11 ha | £7.95 |
| Block Plan | 1:500 | 125m x 57m | 0.71 ha | £14.95 |
| Location Plan | 1:1250 | 200m x 120m | 2.4 ha | £20.50 |
| Location Plan | 1:1250 | 210m x 143m | 3 ha | £27.95 |
| Location Plan | 1:1250 | 280m x 143m | 4 ha | £33.95 |
| Location Plan | 1:1250 | 312m x 143m | 4.5 ha | £39.95 |
| Rural / Estate Plan | 1:2500 | 625m x 285m | 17.8 ha | £79.95 |
| Large Scale Location Plan | 1:5000 | 1340m x 570m | 76 ha | £254.95 |
| Regional Context Plan | 1:10000 | 2680m x 1140m | 306 ha | £440.95 |
A3 Large Format — Portrait
| Map Type | Scale | Coverage | Area | Price |
|---|---|---|---|---|
| Site Plan | 1:200 | 50m x 50m | 0.25 ha | £21.95 |
| Block Plan | 1:500 | 127m x 127m | 1.6 ha | £28.95 |
| Location Plan | 1:1250 | 316m x 316m | 10 ha | £54.95 |
| Location Plan | 1:1250 | 335m x 335m | 11.2 ha | £74.95 |
| Rural / Estate Plan | 1:2500 | 500m x 500m | 25 ha | £99.95 |
| Large Scale Location Plan | 1:5000 | 707m x 707m | 50 ha | £134.95 |
| Large Scale Location Plan | 1:5000 | 866m x 866m | 75 ha | £174.95 |
| Large Scale Location Plan | 1:5000 | 1000m x 1000m | 100 ha | £209.95 |
| Large Scale Location Plan | 1:5000 | 1225m x 1225m | 150 ha | £249.95 |
| Large Scale Location Plan | 1:5000 | 1323m x 1323m | 175 ha | £279.95 |
| Large Scale Location Plan | 1:5000 | 1342m x 1342m | 180 ha | £294.95 |
| Regional Context Plan | 1:10000 | 2683m x 2683m | 720 ha | £549.95 |
A3 Large Format — Landscape
| Map Type | Scale | Coverage | Area | Price |
|---|---|---|---|---|
| Site Plan | 1:200 | 76m x 40m | 0.30 ha | £21.95 |
| Block Plan | 1:500 | 190m x 100m | 1.9 ha | £28.95 |
| Location Plan | 1:1250 | 400m x 250m | 10 ha | £54.95 |
| Location Plan | 1:1250 | 475m x 250m | 11.9 ha | £74.95 |
| Rural / Estate Plan | 1:2500 | 625m x 400m | 25 ha | £99.95 |
| Large Scale Location Plan | 1:5000 | 1950m x 1000m | 195 ha | £334.95 |
| Regional Context Plan | 1:10000 | 3900m x 2000m | 780 ha | £674.95 |
A2 Extended PDF Format — Portrait
| Map Type | Scale | Coverage | Area | Price |
|---|---|---|---|---|
| Block Plan | 1:500 | 200m x 200m | 4 ha | £39.00 |
| Location Plan | 1:1250 | 316m x 316m | 10 ha | £84.00 |
| Location Plan | 1:1250 | 500m x 500m | 25 ha | £134.00 |
| Rural / Estate Plan | 1:2500 | 707m x 707m | 50 ha | £154.00 |
| Rural / Estate Plan | 1:2500 | 866m x 866m | 75 ha | £164.00 |
| Rural / Estate Plan | 1:2500 | 1000m x 1000m | 100 ha | £174.00 |
| Large Scale Location Plan | 1:5000 | 1225m x 1225m | 150 ha | £209.00 |
| Large Scale Location Plan | 1:5000 | 1414m x 1414m | 200 ha | £229.00 |
| Large Scale Location Plan | 1:5000 | 1581m x 1581m | 250 ha | £249.00 |
A2 Extended PDF Format — Landscape
| Map Type | Scale | Coverage | Area | Price |
|---|---|---|---|---|
| Block Plan | 1:500 | 250m x 160m | 4 ha | £39.00 |
| Location Plan | 1:1250 | 400m x 250m | 10 ha | £84.00 |
| Location Plan | 1:1250 | 625m x 400m | 25 ha | £134.00 |
| Rural / Estate Plan | 1:2500 | 1000m x 500m | 50 ha | £154.00 |
| Rural / Estate Plan | 1:2500 | 1250m x 600m | 75 ha | £164.00 |
| Rural / Estate Plan | 1:2500 | 1250m x 800m | 100 ha | £174.00 |
| Large Scale Location Plan | 1:5000 | 1500m x 1000m | 150 ha | £209.00 |
| Large Scale Location Plan | 1:5000 | 2000m x 1000m | 200 ha | £229.00 |
| Large Scale Location Plan | 1:5000 | 2500m x 1000m | 250 ha | £249.00 |
A1 Maximum PDF Format — Portrait
| Map Type | Scale | Coverage | Area | Price |
|---|---|---|---|---|
| Block Plan | 1:500 | 283m x 283m | 8 ha | £49.00 |
| Location Plan | 1:1250 | 707m x 707m | 50 ha | £149.00 |
| Rural / Estate Plan | 1:2500 | 866m x 866m | 75 ha | £179.00 |
| Rural / Estate Plan | 1:2500 | 1225m x 1225m | 150 ha | £209.00 |
| Rural / Estate Plan | 1:2500 | 1414m x 1414m | 200 ha | £229.00 |
| Large Scale Location Plan | 1:5000 | 1581m x 1581m | 250 ha | £259.00 |
| Large Scale Location Plan | 1:5000 | 2236m x 2236m | 500 ha | £329.00 |
A1 Maximum PDF Format — Landscape
| Map Type | Scale | Coverage | Area | Price |
|---|---|---|---|---|
| Block Plan | 1:500 | 400m x 200m | 8 ha | £49.00 |
| Location Plan | 1:1250 | 1000m x 500m | 50 ha | £149.00 |
| Rural / Estate Plan | 1:2500 | 1250m x 600m | 75 ha | £179.00 |
| Rural / Estate Plan | 1:2500 | 1500m x 1000m | 150 ha | £209.00 |
| Rural / Estate Plan | 1:2500 | 2000m x 1000m | 200 ha | £229.00 |
| Large Scale Location Plan | 1:5000 | 2500m x 1000m | 250 ha | £259.00 |
| Large Scale Location Plan | 1:5000 | 4000m x 1250m | 500 ha | £329.00 |
Print Printed Copies — optional checkout add-on
| Option | Paper Size | Copies | Notes | Price |
|---|---|---|---|---|
| Printed Copy Pack | A4 | 5 colour copies | Single-plan add-on posted to your address | £10.00 |
| Printed Copy Pack | A3 | 5 colour copies | Single-plan add-on posted to your address | £15.00 |
| Bundle Print Pack | A4 | 6 colour copies | Bundle add-on with 3 copies of each plan | £10.00 |
Popular Plan Protect — optional PDF-only checkout add-on
| Option | Term | Includes | Excludes | Price |
|---|---|---|---|---|
| Single PDF Plan Protect | 12 months | Boundary and annotation edits, plan name / produced-for changes, map-view tweaks up to 10%, and PDF re-downloads | No CAD, no new scales, no new paper sizes | £4.95 |
| Bundle Plan Protect | 12 months | One Protect purchase covers all PDF plans in the bundle, plus re-downloads during the active term | No CAD, no new scales, no new paper sizes | £8.95 |
CAD DWG & DXF Files — Editable formats for professionals
| Map Type | Recommended Plot Scale | Coverage | Area | Price |
|---|---|---|---|---|
| Site Plan | 1:200 | ~32m × 32m | 0.1 ha | £14.95 |
| Site Plan | 1:200 | ~50m × 50m | 0.25 ha | £22.95 |
| Block Plan | 1:500 | ~90m × 90m | 0.81 ha | £29.95 |
| Block Plan | 1:500 | ~130m × 130m | 1.7 ha | £39.95 |
| Location Plan | 1:1250 | ~173m × 173m | 3 ha | £59.95 |
| Location Plan | 1:1250 | ~224m × 224m | 5 ha | £67.95 |
| Location Plan | 1:1250 | ~316m × 316m | 10 ha | £129.95 |
| Rural / Estate Plan | 1:2500 | ~447m × 447m | 20 ha | £235.95 |
| Rural / Estate Plan | 1:2500 | ~500m × 500m | 25 ha | £239.95 |
| Large Scale Location Plan | 1:5000 | ~707m × 707m | 50 ha | £339.95 |
| Large Scale Location Plan | 1:5000 | ~1000m × 1000m | 100 ha | £451.95 |
| Regional Context Plan | 1:10000 | ~1225m × 1225m | 150 ha | £563.95 |
| Regional Context Plan | 1:10000 | ~1414m × 1414m | 200 ha | £610.95 |
Includes both DWG and DXF formats. CAD files are supplied in real coordinates, so the scale shown here is a plotting guide rather than a fixed paper-output constraint.
What a compliant UK planning map includes
A clear planning map combines the correct scale and site boundary with the north arrow, scale bar, unique reference and licensed Ordnance Survey information needed to identify the drawing.
Whatever you're planning, we've got the map.
From simple householder applications to complex commercial submissions, our mapping tool produces exactly what your planning officer requires.
Most Common
Extensions & Outbuildings
Typical rear extension layout
The most common use case. Generate a 1:1250 location plan for the wider context and a 1:500 block plan detailing the new footprint of any single or double-storey extension, garden room or garage.
Rear ExtensionsSide ReturnsGaragesOutbuildings
Extension planning map guide 02
Loft Conversions
Block and location plans for dormers, hip-to-gable and roof alterations.
1:1250 + 1:500
Loft conversion map guide →03
Change of Use Class
Commercial to residential, HMO conversions and other Use Class changes.
Location Plan
Commercial premises map guide →04
Driveways
New driveways and hardstandings showing access to the public highway.
Block Plan
Create a driveway block plan →05
Dropped Kerbs
Highways applications for new vehicle crossovers and access points.
Highway Authority
Dropped kerb map checklist →06
Garden Rooms
Garden offices, studios and outbuildings that need a block plan submission.
1:500 Block Plan
Garden room map guide →07
EV Charging Points
Show the proposed charger location and its relationship to the highway.
Block + Location
Create the site-detail plan →08
Solar & Heat Pumps
Renewables installations including PV arrays, ASHPs and battery storage.
Permitted Dev.
LDC planning map guide →09
Conservation Areas
Heritage-sensitive sites including listed buildings and Article 4 zones.
Heritage Consent
Conservation area map guide →10
Tree Pruning (TPO)
Works to protected trees requiring formal council notification.
TPO Notice
Heritage and tree map guide →11
Property Alterations
Internal reconfiguration, window replacements and external facade changes.
Householder App.
DIY renovation map guide →12
Landscaping
Boundary walls, decking, fencing and ground level changes to gardens.
Block Plan
Create a landscaping block plan →13
New Builds
Self-builds, infill plots and replacement dwellings on residential sites.
Full Application
New-build map guide →Not sure where to start?
Our scale and plan choosers walk you through the right output for your specific application.
Compare a site plan, site location plan, 1:500 block plan, or the complete OS planning maps workflow.
Need to show existing trees or canopy spread? Use the tree map annotation tool to add them to your plan.
Doing your own planning application?
This workflow is built for straightforward projects like extensions, loft conversions, dropped kerbs and driveway updates. Search your address, draw the boundary, choose your scale, and download submission-ready files without specialist CAD knowledge.
If you are comparing suppliers, our os planning maps are designed for quick, self-serve ordering.
- Location plans and block plans in one place
- Boundary tools designed for non-technical users
- Instant output for faster planning submissions
Built for architects and planning consultants
If you need technical outputs, you can generate map packs and export CAD formats for downstream design work. The platform is set up for repeat workflows, faster turnaround and cleaner handoff into project documentation.
Teams ordering os planning maps can move from address lookup to deliverables without switching tools.
- DWG and DXF available for technical teams
- Multiple scales for planning package requirements
- Order history and retrieval from My Plans
Questions about ordering, files, and delivery
Quick answers for homeowners, architects, and planning consultants.
These FAQs also cover practical questions around ordering os planning maps online.
Planning Tool
Which planning map do I need?
Use the decision tool if you are unsure whether to buy a site location plan, a block plan, or the full planning-map pack.
Scale Tool
Planning map scale chooser
Check whether your project needs 1:1250, 1:2500, 1:500, or a paired planning-map scale before you order.
Can I order over the phone instead of online?+
Orders are placed through the online map tool so you can set the correct boundary and scale yourself. If you get stuck, contact support and we will help you complete the order quickly.
How do you keep checkout secure?+
Checkout runs over HTTPS and payments are processed by Stripe. Card details are handled by Stripe rather than stored directly on our platform.
Which scales do I normally need for a planning application?+
Most applications need a 1:1250 location plan and a 1:500 block plan. Larger rural sites may also need 1:2500 coverage.
Are os planning maps accepted for UK planning submissions?+
Yes. Licensed OS-based planning outputs are the standard expected by councils, provided your boundary, scale, and map details are set correctly for the application.
What file formats can I buy?+
You can order PDF outputs for submission, plus CAD formats (DWG and DXF) for design teams that need editable files.
What is a PDF, and will it open on my computer?+
A PDF is a standard document format that works on Windows, macOS, and most mobile devices. You can open it in a browser or a free PDF reader.
Can I add notes or annotations to the plan?+
Yes. You can annotate the PDF in common PDF tools, or use the DWG/DXF files if your architect needs fully editable CAD layers.
Can I place an order outside office hours?+
Yes. The service is self-serve and available 24/7, including evenings and weekends.
Can I preview the map before paying?+
Yes. You can review the map view, boundary area, and selected scale before checkout.
How quickly will I receive my files?+
Most orders are delivered within seconds after payment. In heavier periods or with larger outputs, it may take a little longer.
Will the plan print correctly on A4?+
It will print to the paper size you selected when ordering (A4 or A3). For scale accuracy, print at 100 percent or "Actual size".
Do you provide Word documents as well as PDFs?+
No. Planning outputs are supplied as PDF for submission and optional CAD files (DWG/DXF); Word documents are not part of the output format.
How many copies can I print at home?+
For your planning application workflow, you can print as many working copies as you need from the downloaded file.
Can I email the digital plan to my architect or council?+
Yes. PDF, DWG, and DXF files can be shared electronically with your project team or uploaded to planning portals.
Are your DWG and DXF files georeferenced?+
Yes. CAD exports are georeferenced to the British National Grid (OSGB36).
Do your CAD files include map gridlines?+
Gridlines are not usually included as a default overlay. Most CAD users add grid or layout references inside their own drawing template.
Can you supply maps for sites above 16 hectares?+
Yes. The map workspace offers larger PDF and CAD coverage options for bigger sites and land parcels.
Which payment methods do you accept?+
We accept major debit and credit cards through Stripe checkout. Available wallet options may also appear depending on your device and browser.
What if I notice a mistake after ordering?+
Contact support with your order details and we will review it. If the issue is map-related and attributable to our service, we will correct it.
Can I access and re-download previous orders?+
Yes. Use the My Plans area to retrieve earlier purchases and downloads.
If I picked the wrong scale or area, can I get a refund?+
Because map orders trigger licensed data and processing costs, change-of-mind and wrong-option orders are usually non-refundable. See our Terms for full refund rules.
Do you sell printed hard-copy plans?+
Yes. You can add printed copies at checkout: A4 is £10 for 5 copies, A3 is £15 for 5 copies, and bundle orders can add 6 A4 copies for £10 with 3 of each plan.
How long does printed delivery take?+
Printed packs are queued for local hand-printing and then posted by Royal Mail. Once dispatched, typical delivery is 1 to 3 working days.
Can you send prints by first-class post?+
Not as a standard checkout option at the moment. Printed packs follow our normal Royal Mail workflow, so contact support before ordering if you have an urgent deadline.
What is a Trade Account?+
A Trade Account is for professionals who order regularly and want features like volume pricing and account-based workflows.
Do you cover Northern Ireland addresses?+
No. We currently cover Great Britain (England, Scotland, and Wales). Northern Ireland mapping uses a separate data provider.
Can I get a free site plan or block plan?+
No free planning maps are offered, because licensed Ordnance Survey data and processing costs apply to every generated plan.
Can I use an old screenshot or map I found online?+
Usually not. Councils expect current licensed mapping, and unlicensed screenshots are a common reason for validation issues.